Cancellation policy

Cancellation Policy

Cancellations must be made in writing via official email or WhatsApp communication.

More than 30 days before event: Deposit forfeited. No further charges.

14–30 days before event: Deposit forfeited. Up to 75% of total invoice may be chargeable.

Less than 14 days before event: 100% of total invoice may be chargeable. No refunds will be issued.

We reserve the right to assess cancellation charges based on work completed and costs incurred at the time of cancellation.